What Voice Portals Mean for You

A Competitive EdgeAdd customized features to differentiate yourself from your competitors and create a "sticky" environment. Offer your customers one-stop shopping, self-service, and instant 24/7 access to their account information.

Customer SatisfactionLet your customers use the telephone to easily retrieve information or manage accounts using natural voice commands. Provide a friendly, efficient caller experience that surpasses today's touchtone systems. Offer convenient, flatter menus that don't lock up your customers.

Cost SavingsSave on operator expenses and free up agent time by replacing human operators with an easy-to-use voice solution. According to a study by Goldman Sachs*, each human-assisted call costs $3-compared to the 20 cents for a call with automated response.

More RevenueOffer new subscription services or build revenue through advertising.

Improved SecurityUse speaker verification to validate callers' identities.

        * Other names and brands may be claimed as the property of others.

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